Encyclopedia Dubuque
"Encyclopedia Dubuque is the online authority for all things Dubuque, written by the people who know the city best.”
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Affiliated with the Local History Network of the State Historical Society of Iowa, and the Iowa Museum Association.
PARAMOUNT AMBULANCE
PARAMOUNT AMBULANCE. Beginning in September, 2014 Paramount Ambulance offered E-911 service for Jo Daviess County; emergency ground ambulance service to Iowa City, Rockford, Madison and Rochester; non-emergency transfers (local & long distance); inter-facility transfers (ie. hospital to hospital, radiation, cardiac catherizations, kidney dialysis); paramedic intercepts allow the local services to maintain patient care with our paramedic upgrade; extended care facilities service; VA hospital transfers; hospital discharges. (1)
In 2017 the service employed over sixty EMTs and paramedics and managed a fleet of ten ambulances, three shuttles and a rapid response vehicle. (2)
As a private ambulance service, Paramount handled its own billing service with its billing specialists. These employees had certification as CNAs, Critical Care Paramedics, and Registered Nurses. They also carried Certified Ambulance Coder certification. (3)
Officials of MercyOne and the University of Iowa Hospitals and Clinics announced in September 2019 negotiations had broken down and that air care by helicopter would no longer be based in Dubuque. The service started in Dubuque in 2016. Although not stationed in Dubuque, local physicians could still call for air services. At the same time Paramount Ambulance announced that it was ready to offer fixed wing air ambulance. The new service in partnership with Physicians Air Transport and Pafford Air Med was to be based at the AIRPORT. (4)
Most EMT training prior to 2021 had been based at hospitals or Iowa community colleges. A bill passed that year in the Iowa Legislature allowed the Iowa Department of Health and Human Services to certify ambulance services to provide initial EMT training. Paramount EMS was approved by the Iowa Department of Health and Human Services Bureau of Emergency Medical and Trauma Services as a Training Program for EMS education. Starting in May, 2021 it offered the Paramount EMS Academy on the campus of LORAS COLLEGE. After students completed the course, they were eligible for the National Registry of Emergency Medical Services (NREMT) cognitive and psychomotor examinations in pursuit of their certification to practice as a certified EMT. (5)
Company officials envisioned an academy as a means of developing apprenticeship programs similar to those used to fill shortages in many trades. Sandy Neyen, director of employee education and development at Paramount and another initiator of the Academy, said the program would employ an 'earn-and learn model.’ Sponsored employees would be employed at Paramount while they attended classes at the Academy located at Loras. Sponsored students would also be provided with structured after-school education involving tutors and time in an ambulance. The class would be offered three times annnually, to around 20 students at a time, on the campus of Loras college. (6)
The Academy was created to address a serious shortfall of EMS personnel. An American Ambulance Association survey of more than 100 emergency medical services agencies nationwide found that 11% of the full-time EMT positions went unfilled in the summer of 2022. The Journal of Emergency Medical Services stated that the annual turnover for EMTs ranged from 20% to 30% resulting in an estimated 20,700 EMT and paramedic positions being open annually. Andy Ney, director of operations at Paramount and active in the Iowa EMS Association, was one of those who helped establish the Academy at Loras. At the time the Paramount EMS Academy was opened, he stated his company had nine open full-time positions.
Dr. Molly Figgins, program initiator and director of the graduate athletic training program at Loras, saw benefit to her program as Loras as well. Citing the fact that athletic trainers and EMTs work together in real life, embedding EMS programming into the athletic training program would fit naturally.
On December 3, 2024 Larry Hoelscher (left) and Randy Lyon, state vice-president of the Iowa Society of the Sons of the American Revolution, honored the staff of Paramount EMS Academy. Pictured are three of the four staff members from Paramount and Dr. Molly Figgins of Loras. There were four EMTs honored with SAR / EMT certificates and medals. Dr. Figgins received a Certificate of Appreciation for her role in establishing the program and her continued encouragement of its growth.
In Dubuque the service was located in 2012 at 3rd & Locust. The service relocated to 5070 Wolff Road.
Additional information may be obtained online at: https://www.pemsacademy.com/
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Source:
1. Ney, Alicia, "Who Pays for the Ambulance Anyway?," The Golden View, June 2017, p. 1
2. Ibid.
3. Ibid.
4. "Medical Helicopter to Depart Dubuque Hospital," Telegraph Herald, September 13, 2019, p. 3A
5.
6. Phelps, Beckie, "Paramount Ambulance Partners with Loras College to Offer EMS Education," KCRG Online: https://www.kcrg.com/2023/03/30/paramount-ambulance-partners-with-loras-college-offer-ems-education/