HILLCREST FAMILY SERVICES - Revision history

Randylyon at 04:26, 28 October 2023

2023-10-28T04:26:56Z

← Older revision		Revision as of 04:26, 28 October 2023
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	Philosophies of child-care changed, and in 1963 the institutional care of children was discontinued. The name of the institution was changed to [[HILLCREST CHILDREN'S SERVICES]]. The two story office and staff building, known as Hillcrest House, was converted to a residence for up to twenty unmarried mothers. This was a return to the mission of The Women’s Rescue Home. The one story 1954 building was renovated into administrative facilities. This facility was remodeled again in 2003. The re-dedication of the newly named, Barbara Butler Center, occurred on November 21, 2003, fifty years to the date of the original laying of the cornerstone for the building.		Philosophies of child-care changed, and in 1963 the institutional care of children was discontinued. The name of the institution was changed to [[HILLCREST CHILDREN'S SERVICES]]. The two story office and staff building, known as Hillcrest House, was converted to a residence for up to twenty unmarried mothers. This was a return to the mission of The Women’s Rescue Home. The one story 1954 building was renovated into administrative facilities. This facility was remodeled again in 2003. The re-dedication of the newly named, Barbara Butler Center, occurred on November 21, 2003, fifty years to the date of the original laying of the cornerstone for the building.



	Leadership of the Organization over 125 years included:		Leadership of the Organization over 125 years included:
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	• 2021 - AccessMeCare (care coordination) program opened.		• 2021 - AccessMeCare (care coordination) program opened.

			• 2023 - $4 million grant received from the U.S. Department of Health and Human Services. Received in $1 million dollar amounts, the grant will
			support the implementation of a care model designed to make mental health care for accessible and comprehensive. The first of the
			grants was received in 2020 and was used to build the foundation of the Certified Community Behavioral Health Clinic model. The model
			moves away from fee-for-service and toward a program which incentivizes treatment while avoiding unneeded services. Since the program
			began the number of Hillcrest patients attending follow-up appointments increased from 50% to between 80% and 90%. More than 4,000
			people used Hillcrest's "A New Day Behavioral Health Walk-In Clinic in the first eighteen months of its operation. (1)

	As with all non-profits, fund raising is a crucial survival element for Hillcrest. Two ongoing fund raisers are crucial to the success of Hillcrest.		As with all non-profits, fund raising is a crucial survival element for Hillcrest. Two ongoing fund raisers are crucial to the success of Hillcrest.
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	"Reflections in the Park", Dubuque's annual holiday lights festival at Murphy Park was started in 1995. For 26 years this event has raised substantial funds to enable the operation of vital programs. The event has become a holiday tradition for the entire Tri-State area. In 2021 the event was viewed by 66,000 people, the largest number in Reflections history. This event would not be possible without the year round dedication of many volunteers.		"Reflections in the Park", Dubuque's annual holiday lights festival at Murphy Park was started in 1995. For 26 years this event has raised substantial funds to enable the operation of vital programs. The event has become a holiday tradition for the entire Tri-State area. In 2021 the event was viewed by 66,000 people, the largest number in Reflections history. This event would not be possible without the year round dedication of many volunteers.

	From modest beginnings in 1896 the organizational impact has grown significantly. In 1901 ten women and five children were served. In FY 2020 Hillcrest Family Services served 30,648 people. (1)		From modest beginnings in 1896 the organizational impact has grown significantly. In 1901 ten women and five children were served. In FY 2020 Hillcrest Family Services served 30,648 people. (2)

	See: [[ALTA VISTA CAMPUS]]		See: [[ALTA VISTA CAMPUS]]

	In September, 2021 agency officials reported staff vacancy rates of more than 30%. In August, 2020 Hills and Dales employed 458 people which had dropped to 364 on September 6, 2021. Turnover rates had reached 38% with open vacancy rates of 27%. Hillcrest officials explained it was experiencing staffing issues at a time when far more people needed brain care health due to the effects of isolation and dread of the [[PANDEMIC]]. Meeting before the Board of Supervisors, Hillcrest asked for $728,500 from Mental Health/Disability Services of the East-Central Region. This would be used for retention bonuses for current staff, launching a marketing campaign to attract applicants, and increased wages. A request of $325,000 as a match of the same amount budgeted by the organization's board of directors would be to "enhance wages and differentials and to lower health care premiums." (2)		In September, 2021 agency officials reported staff vacancy rates of more than 30%. In August, 2020 Hills and Dales employed 458 people which had dropped to 364 on September 6, 2021. Turnover rates had reached 38% with open vacancy rates of 27%. Hillcrest officials explained it was experiencing staffing issues at a time when far more people needed brain care health due to the effects of isolation and dread of the [[PANDEMIC]]. Meeting before the Board of Supervisors, Hillcrest asked for $728,500 from Mental Health/Disability Services of the East-Central Region. This would be used for retention bonuses for current staff, launching a marketing campaign to attract applicants, and increased wages. A request of $325,000 as a match of the same amount budgeted by the organization's board of directors would be to "enhance wages and differentials and to lower health care premiums." (3)

	In mid-August, 2021 Hillcrest opened its A New Day Walk-In Center and Telehealth Resource Network to create a mental health access hub for Dubuque County. In twenty-three weeks of operation, the facility's services were used by 546 patients. Officials learned from the experience the difficulty in referring clients who needed higher-level care than was provided at the center. Officials also learned that many clients wanted or needed both brain health and substance abuse treatment. As the center moved into its next phase, officials planned to include more substance abuse treatment offerings including support groups for people with both brain health and substance abuse needs. Vacant space on the second floor would be used for more treatment space along with nearby buildings on the Hillcrest campus. ~~(3)~~		In mid-August, 2021 Hillcrest opened its A New Day Walk-In Center and Telehealth Resource Network to create a mental health access hub for Dubuque County. In twenty-three weeks of operation, the facility's services were used by 546 patients. Officials learned from the experience the difficulty in referring clients who needed higher-level care than was provided at the center. Officials also learned that many clients wanted or needed both brain health and substance abuse treatment. As the center moved into its next phase, officials planned to include more substance abuse treatment offerings including support groups for people with both brain health and substance abuse needs. Vacant space on the second floor would be used for more treatment space along with nearby buildings on the Hillcrest campus.

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	1. Entry contributed by Gary L. Gansemer, Interim President/CEO-----9/9/2019 through 11/5/2019		Entry contributed by Gary L. Gansemer, Interim President/CEO-----9/9/2019 through 11/5/2019

			1. Bond, Maia, "Hillcrest Family Services Receives $4 Million Grant," ''Telegraph Herald'', October 11, 2023, p. 5A

	2. Fisher, Benjamin, "Social Service Agencies Seek Workforce Funding," ''Telegraph Herald'', September 8, 2021, p. 1A		2. Fisher, Benjamin, "Social Service Agencies Seek Workforce Funding," ''Telegraph Herald'', September 8, 2021, p. 1A

Randylyon at 19:24, 2 February 2022

2022-02-02T19:24:29Z

← Older revision		Revision as of 19:24, 2 February 2022
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	In September, 2021 agency officials reported staff vacancy rates of more than 30%. In August, 2020 Hills and Dales employed 458 people which had dropped to 364 on September 6, 2021. Turnover rates had reached 38% with open vacancy rates of 27%. Hillcrest officials explained it was experiencing staffing issues at a time when far more people needed brain care health due to the effects of isolation and dread of the [[PANDEMIC]]. Meeting before the Board of Supervisors, Hillcrest asked for $728,500 from Mental Health/Disability Services of the East-Central Region. This would be used for retention bonuses for current staff, launching a marketing campaign to attract applicants, and increased wages. A request of $325,000 as a match of the same amount budgeted by the organization's board of directors would be to "enhance wages and differentials and to lower health care premiums." (2)		In September, 2021 agency officials reported staff vacancy rates of more than 30%. In August, 2020 Hills and Dales employed 458 people which had dropped to 364 on September 6, 2021. Turnover rates had reached 38% with open vacancy rates of 27%. Hillcrest officials explained it was experiencing staffing issues at a time when far more people needed brain care health due to the effects of isolation and dread of the [[PANDEMIC]]. Meeting before the Board of Supervisors, Hillcrest asked for $728,500 from Mental Health/Disability Services of the East-Central Region. This would be used for retention bonuses for current staff, launching a marketing campaign to attract applicants, and increased wages. A request of $325,000 as a match of the same amount budgeted by the organization's board of directors would be to "enhance wages and differentials and to lower health care premiums." (2)

			In mid-August, 2021 Hillcrest opened its A New Day Walk-In Center and Telehealth Resource Network to create a mental health access hub for Dubuque County. In twenty-three weeks of operation, the facility's services were used by 546 patients. Officials learned from the experience the difficulty in referring clients who needed higher-level care than was provided at the center. Officials also learned that many clients wanted or needed both brain health and substance abuse treatment. As the center moved into its next phase, officials planned to include more substance abuse treatment offerings including support groups for people with both brain health and substance abuse needs. Vacant space on the second floor would be used for more treatment space along with nearby buildings on the Hillcrest campus. (3)

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	1. Entry contributed by Gary L. Gansemer, Interim President/CEO-----9/9/2019 through 11/5/2019		1. Entry contributed by Gary L. Gansemer, Interim President/CEO-----9/9/2019 through 11/5/2019

	2. Fisher, Benjamin, "Social Service Agencies Seek Workforce Funding," Telegraph Herald, September 8, 2021, p. 1A		2. Fisher, Benjamin, "Social Service Agencies Seek Workforce Funding," ''Telegraph Herald'', September 8, 2021, p. 1A

			3. Fisher, Benjamin, "Hillcrest's Mental Health Hub Grows," ''Telegraph Herald,'' January 25, 2022, p. 2A

Randylyon at 19:36, 12 September 2021

2021-09-12T19:36:26Z

← Older revision		Revision as of 19:36, 12 September 2021
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	In November of 1985 the first Mario’s Italian Dinner to raise money for Christmas presents for Hillcrest residents was held at Westminster Presbyterian Church in Dubuque. Other than during the pandemic year of 2020 this event has been held every year since.		In November of 1985 the first Mario’s Italian Dinner to raise money for Christmas presents for Hillcrest residents was held at Westminster Presbyterian Church in Dubuque. Other than during the pandemic year of 2020 this event has been held every year since.

	"Reflections in the Park", Dubuque's annual holiday lights festival at Murphy Park was started in 1995. For 26 years this event has raised substantial funds to enable the operation of vital programs. The event has become a holiday tradition for the entire Tri-State area. In 2021 the event was viewed by 66,000 people, the largest number in Reflections history. This event would not be possible without the year round dedication of many volunteers.		"Reflections in the Park", Dubuque's annual holiday lights festival at Murphy Park was started in 1995. For 26 years this event has raised substantial funds to enable the operation of vital programs. The event has become a holiday tradition for the entire Tri-State area. In 2021 the event was viewed by 66,000 people, the largest number in Reflections history. This event would not be possible without the year round dedication of many volunteers.

	From modest beginnings in 1896 the organizational impact has grown significantly. In 1901 ten women and five children were served. In FY 2020 Hillcrest Family Services served 30,648 people.		From modest beginnings in 1896 the organizational impact has grown significantly. In 1901 ten women and five children were served. In FY 2020 Hillcrest Family Services served 30,648 people. (1)

			See: [[ALTA VISTA CAMPUS]]

			In September, 2021 agency officials reported staff vacancy rates of more than 30%. In August, 2020 Hills and Dales employed 458 people which had dropped to 364 on September 6, 2021. Turnover rates had reached 38% with open vacancy rates of 27%. Hillcrest officials explained it was experiencing staffing issues at a time when far more people needed brain care health due to the effects of isolation and dread of the [[PANDEMIC]]. Meeting before the Board of Supervisors, Hillcrest asked for $728,500 from Mental Health/Disability Services of the East-Central Region. This would be used for retention bonuses for current staff, launching a marketing campaign to attract applicants, and increased wages. A request of $325,000 as a match of the same amount budgeted by the organization's board of directors would be to "enhance wages and differentials and to lower health care premiums." (2)

			---

			Source:


			1. Entry contributed by Gary L. Gansemer, Interim President/CEO-----9/9/2019 through 11/5/2019

	~~Entry contributed by Gary L~~. ~~Gansemer~~, ~~Interim President/CEO-----9/9/2019 through 11/5/2019~~		2. Fisher, Benjamin, "Social Service Agencies Seek Workforce Funding," Telegraph Herald, September 8, 2021, p. 1A

Randylyon at 16:31, 26 June 2021

2021-06-26T16:31:26Z

← Older revision		Revision as of 16:31, 26 June 2021
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	Entry contributed by Gary L. Gansemer.		Entry contributed by Gary L. Gansemer, Interim President/CEO-----9/9/2019 through 11/5/2019

Randylyon at 16:30, 26 June 2021

2021-06-26T16:30:22Z

← Older revision		Revision as of 16:30, 26 June 2021
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	Entry contributed by Gary L. Gansemer.		Entry contributed by Gary L. Gansemer.

	~~---~~

	~~Source:~~

	~~1. Gwiasda, Susan B. "New Hillcrest Program Targets Abuse Cycle," ''Telegraph Herald,'' December 14, 1993, p. 2A~~

	~~2. Gwiasda, Susan B, "Hillcrest to Use Grant to Build," ''Telegraph Herald,'' March 8, 1994, p. 2A~~

	~~3. Hogstrom, Erik, "Hillcrest Wellness Center Opens New Doors," ''Telegraph Herald'', February 11, 2008, p. 1~~

	~~4. "Hillcrest Tries to Fill Gaps Since Planned Parenthood Closure," Online: http://kdth.radiodubuque.com/news/dubuque-tri-state-news/ February 8, 2017~~

	5. Thomas, Jordan. " 'Reflections in the Park' Has Record-Breaking Year," KWWL.com January 12, 2018, Online: http://www.kwwl.com/story/37256195/2018/1/12/reflections-in-the-park-has-record-breaking-year

	~~6. Montgomery, Jeff, "Hillcrest Plans New Care Facility," ''Telegraph Herald'', March 18, 2019, p. 3A~~

	~~7. "Hillcrest Program for Struggling Youngsters to Transfer to Irving Elementary School," ''Telegraph Herald'', May 6, 2019, p. 3~~

	~~8. Montgomery, Jeff,"Mental Health Centers to Close," ''Telegraph Herald'', November 23, 2019, p. 1A~~

	~~9. Goldstein, Bennet, "Hillcrest Proposes Alternative to Subacute Care Center," ''Telegraph Herald,'' December 10, 2019, p. 1A~~

	~~10. Hinga, Allie, "Hillcrest to Cut Family Planning Program," ''Telegraph Herald'', February 9, 2020, p. 1A~~

Randylyon at 13:50, 4 June 2021

2021-06-04T13:50:43Z

← Older revision		Revision as of 13:50, 4 June 2021
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	Entry contributed by ~~[[GANSEMER,~~ Gary L.~~\|Gary L~~. ~~GAMSEMER]]~~		Entry contributed by Gary L. Gansemer.

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Randylyon at 13:49, 4 June 2021

2021-06-04T13:49:35Z

← Older revision		Revision as of 13:49, 4 June 2021
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	From modest beginnings in 1896 the organizational impact has grown significantly. In 1901 ten women and five children were served. In FY 2020 Hillcrest Family Services served 30,648 people.		From modest beginnings in 1896 the organizational impact has grown significantly. In 1901 ten women and five children were served. In FY 2020 Hillcrest Family Services served 30,648 people.


			Entry contributed by [[GANSEMER, Gary L.\|Gary L. GAMSEMER]]

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	Source:		Source:

	1. Gwiasda, Susan B. "New Hillcrest Program Targets Abuse Cycle," ''Telegraph Herald,'' December 14, 1993, p. 2A		1. Gwiasda, Susan B. "New Hillcrest Program Targets Abuse Cycle," ''Telegraph Herald,'' December 14, 1993, p. 2A

Randylyon at 13:46, 4 June 2021

2021-06-04T13:46:10Z

← Older revision		Revision as of 13:46, 4 June 2021
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	Source:		Source:
	1. Gwiasda, Susan B. "New Hillcrest Program Targets Abuse Cycle," ''Telegraph Herald,'' December 14, 1993, p. 2A		1. Gwiasda, Susan B. "New Hillcrest Program Targets Abuse Cycle," ''Telegraph Herald,'' December 14, 1993, p. 2A
	2. Gwiasda, Susan B, "Hillcrest to Use Grant to Build," ''Telegraph Herald,'' March 8, 1994, p. 2A
			2. Gwiasda, Susan B, "Hillcrest to Use Grant to Build," ''Telegraph Herald,'' March 8, 1994, p. 2A

	3. Hogstrom, Erik, "Hillcrest Wellness Center Opens New Doors," ''Telegraph Herald'', February 11, 2008, p. 1		3. Hogstrom, Erik, "Hillcrest Wellness Center Opens New Doors," ''Telegraph Herald'', February 11, 2008, p. 1

	4. "Hillcrest Tries to Fill Gaps Since Planned Parenthood Closure," Online: http://kdth.radiodubuque.com/news/dubuque-tri-state-news/ February 8, 2017		4. "Hillcrest Tries to Fill Gaps Since Planned Parenthood Closure," Online: http://kdth.radiodubuque.com/news/dubuque-tri-state-news/ February 8, 2017

	5. Thomas, Jordan. " 'Reflections in the Park' Has Record-Breaking Year," KWWL.com January 12, 2018, Online: http://www.kwwl.com/story/37256195/2018/1/12/reflections-in-the-park-has-record-breaking-year		5. Thomas, Jordan. " 'Reflections in the Park' Has Record-Breaking Year," KWWL.com January 12, 2018, Online: http://www.kwwl.com/story/37256195/2018/1/12/reflections-in-the-park-has-record-breaking-year

	6. Montgomery, Jeff, "Hillcrest Plans New Care Facility," ''Telegraph Herald'', March 18, 2019, p. 3A		6. Montgomery, Jeff, "Hillcrest Plans New Care Facility," ''Telegraph Herald'', March 18, 2019, p. 3A
	7. "Hillcrest Program for Struggling Youngsters to Transfer to Irving Elementary School," ''Telegraph Herald'', May 6, 2019, p. 3
			7. "Hillcrest Program for Struggling Youngsters to Transfer to Irving Elementary School," ''Telegraph Herald'', May 6, 2019, p. 3

	8. Montgomery, Jeff,"Mental Health Centers to Close," ''Telegraph Herald'', November 23, 2019, p. 1A		8. Montgomery, Jeff,"Mental Health Centers to Close," ''Telegraph Herald'', November 23, 2019, p. 1A

	9. Goldstein, Bennet, "Hillcrest Proposes Alternative to Subacute Care Center," ''Telegraph Herald,'' December 10, 2019, p. 1A		9. Goldstein, Bennet, "Hillcrest Proposes Alternative to Subacute Care Center," ''Telegraph Herald,'' December 10, 2019, p. 1A

	10. Hinga, Allie, "Hillcrest to Cut Family Planning Program," ''Telegraph Herald'', February 9, 2020, p. 1A		10. Hinga, Allie, "Hillcrest to Cut Family Planning Program," ''Telegraph Herald'', February 9, 2020, p. 1A

Randylyon at 13:45, 4 June 2021

2021-06-04T13:45:02Z

← Older revision		Revision as of 13:45, 4 June 2021
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	Alison Fuller-----Chairman-----3/1/2019		Alison Fuller-----Chairman-----3/1/2019

	The agency merged with the Iowa Methodist Youth Agency in 1968 and was named HILLCREST SERVICES TO CHILDREN AND YOUTH. In June 1968, the agency was co-sponsored by the Synod of Iowa, United Presbyterian Church, USA. By action of the board of trustees on March 6, 1975, the agency was renamed Hillcrest Family Services.		The agency merged with the Iowa Methodist Youth Agency in 1968 and was named Hillcrest Services to Children and Youth.HILLCREST SERVICES TO CHILDREN AND YOUTH. In June 1968, the agency was co-sponsored by the Synod of Iowa, United Presbyterian Church, USA. By action of the board of trustees on March 6, 1975, the agency was renamed Hillcrest Family Services.

	From 1896 to 2021 Hillcrest Family Services operated fifty-seven different programs. Four of these programs were operated between 1896 to 1968. The other fifty-three programs were added from 1968 to 2021. Adoption is the one continuous service of Hillcrest Family Services for all 125 years. The significant growth of the program offerings was initiated by Don Osborne during his twenty-two year tenures as Executive Director. He laid the foundation for the significant program growth directed by subsequent executive leaders and the Board of Trustees.		From 1896 to 2021 Hillcrest Family Services operated fifty-seven different programs. Four of these programs were operated between 1896 to 1968. The other fifty-three programs were added from 1968 to 2021. Adoption is the one continuous service of Hillcrest Family Services for all 125 years. The significant growth of the program offerings was initiated by Don Osborne during his twenty-two year tenures as Executive Director. He laid the foundation for the significant program growth directed by subsequent executive leaders and the Board of Trustees.

Randylyon at 13:43, 4 June 2021

2021-06-04T13:43:23Z

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